Privacy Policy

Sallahakarah Privacy Commitment

This Privacy Policy describes how Sallahakarah collects, uses, processes, and protects the personal and professional information you provide when using our SaaS platform or navigating our website.

1. Information We Collect

We collect account-related information (including full name, business details, email address, phone numbers, and encrypted password credentials) when you register for a trial or purchase a subscription. We also collect client and policy details you enter onto the platform to process renewals and commissions.

2. How We Use Your Information

All collected information is used solely to provide, operate, verify, and maintain your account, process payment transactions, send transaction alerts, and improve our services. We do not sell, distribute, or rent your data to third parties.

3. Data Security & Storage

We utilize high-level cloud database security, SSL encryption, and hashed password structures to protect your database transactions. Access to your dashboard data is password-protected and restricted only to authorized accounts on your team.

4. Cookies and Analytical Tools

We use session cookies and small tracking tags to save your session state and remember user settings across views. You can disable cookies in your browser settings, though some portal dashboard elements may not function correctly without them.

5. Data Retention Policy

We retain your personal data and account-related information only for as long as your account is active or as needed to provide you with our services. Profile and account information is retained as long as you maintain an active account. Certain transaction records and policy history may be retained longer if required to comply with applicable legal, financial, tax, or regulatory compliance (such as IRDAI guidelines).

6. Account and Data Deletion Policy

We respect your right to control your personal data and provide you with simple ways to request its deletion:

• How to Request Deletion: You can submit a deletion request by sending an email from your registered email address to info@sallahakarah.com with the subject "Account Deletion Request". Alternatively, you can visit our Account Deletion Page.
• Data Removal & Timeline: Once verified, your personal profile details (including name, email, and contact details) will be permanently deleted or anonymized within 30 business days.
• Retention Exceptions: Profile data is permanently deleted; however, some transaction history, active policy logs, or audit records may be retained as required by regulatory authorities.